Privacy Policy

Hit-Point Co., Ltd. (hereinafter referred to as "the Company") has established the following privacy policy and built a system for protecting personal information to promote the proper handling and protection of personal data. All employees are made fully aware of the importance of protecting personal information.

■ Management of Personal Information

The Company takes appropriate security measures to prevent unauthorized access, loss, destruction, falsification, or leakage of personal information, and manages such data with the utmost care.

■ Information Collected through the App

In the apps provided by the Company — “Neko Atsume”, “Neko Atsume 2”, and “Neko Atsume Plus” — we may collect information such as gameplay progress, device information (model name, OS version, etc.), and advertising identifiers (IDFA/AAID) for purposes including game functionality, service improvement, and optimization of ad delivery.
This information does not directly identify individual users.

■ Data Collection by Third Parties

This app may use third-party tools (e.g., Google AdMob, Firebase Analytics) for advertising and analytics purposes.
These tools may collect anonymized information; however, the Company does not use such data to identify individual users.

■ Purpose of Use of Personal Information

Any personal information entrusted to the Company by users will only be used for the following purposes: contacting users, providing service updates, responding to inquiries, operating promotional campaigns, and other necessary communications.

■ Prohibition on Disclosure or Provision of Personal Information to Third Parties

The Company will manage users’ personal information appropriately and will not disclose it to third parties except under the following circumstances:

  • With the user's prior consent
  • When outsourcing to service providers for user-requested services
  • When disclosure is required by law
  • ■ Security Measures for Personal Information

    The Company takes comprehensive security measures to ensure the accuracy and safety of personal information. In the event of a problem, we will promptly take corrective action.

    ■ Personal Information of Minors

    The Company is committed to protecting the personal information of children under the age of 13. If a user under 13 wishes to provide personal information, we request that they do so only with the consent of a parent or legal guardian.

    ■ Access and Modification Requests

    If users wish to access, correct, or delete their personal information, we will respond appropriately after confirming the identity of the individual making the request.

    ■ Compliance with Laws and Policy Revisions

    The Company complies with applicable Japanese laws and regulations regarding personal information, and will review and improve this policy as needed.

    ■ Contact

    For inquiries regarding the handling of personal information of this application, please contact the following:

    Hit-Point Co., Ltd. Nagoya Development
    1-7-2 Nagono, Nishi-ku, Nagoya-shi, Aichi, 451-0042, Japan
    # 301, Estatis N1 Building
    Email: support@hit-point.co.jp
    * Support is available via email only.

    ■ Changes to This Privacy Policy

    This policy may be updated without prior notice due to changes in laws or our services.
    In the event of significant changes, users will be notified via this app or the Company’s website.
    The revised policy will take effect from the time it is posted.


    Last updated: July 16, 2025